Privacy Policy

1. Who we are

This website is operated by Honest Segment, with registered office at Avenida Doutor Antunes Guimarães, 911, 4100-081 Porto, Portugal ("Benefeat", "we", "us"). You can contact us at info@benefeat.pt.

2. What data we collect

When you browse our website, place an order or contact us, we may collect: your name, email address, delivery and billing address, phone number, order details and payment information (processed securely by our payment providers — we never store full card details), as well as technical data such as your IP address, browser type and pages visited.

3. How we use your data

We use your data to:

• Process and deliver your orders;
• Communicate with you about your order or enquiries;
• Send you marketing communications, only if you have subscribed;
• Improve our website and your shopping experience;
• Comply with legal and tax obligations.

4. Legal basis

We process your data on the basis of: performance of a contract (your orders), your consent (newsletter and cookies), our legitimate interests (improving our services) and legal obligations (invoicing and accounting).

5. Who we share your data with

We share your data only with the partners needed to run our store: our e-commerce platform (Shopify), payment providers, shipping carriers and, where applicable, marketing tools. We never sell your personal data.

6. How long we keep your data

We keep your data only for as long as necessary for the purposes described above, or as required by law (for example, invoice data is kept for the legally required retention period).

7. Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, as well as the right to data portability. You can exercise these rights at any time by emailing info@benefeat.pt. You also have the right to lodge a complaint with the Portuguese data protection authority (CNPD — Comissão Nacional de Proteção de Dados).

8. Cookies

We use cookies to make our website work and to understand how it is used. For more details, please see our Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.