Terms & Conditions
Last updated: 6 October 2026
1. Who we are
This website is operated by Honest Segment, with registered office at Avenida Doutor Antunes Guimarães, 911, 4100-081 Porto, Portugal. You can contact us at info@benefeat.pt.
2. Products
We make every effort to display our products as accurately as possible. However, colours, packaging and product images may vary slightly. Product information, including ingredients and nutritional values, is available on each product page and on the packaging.
3. Prices and payment
All prices are shown in euros and include VAT at the applicable rate. Shipping costs are calculated at checkout. Payment is processed securely at checkout through our payment providers.
4. Orders
Your order is an offer to purchase our products. We reserve the right to refuse or cancel any order, for example in case of stock unavailability or pricing errors. If we cancel an order you have already paid for, you will be fully refunded.
5. Shipping
We ship to Europe. Delivery times and shipping costs are shown at checkout and depend on your destination. We are not responsible for delays caused by carriers or customs.
6. Returns
For food safety reasons, we cannot accept returns of food products. If your order arrives damaged, incorrect or defective, please contact us at info@benefeat.pt within 10 days of delivery and we will replace it or refund you.
7. Intellectual property
All content on this website — including the Benefeat brand, logos, images and texts — is our property and may not be used without our written permission.
8. Liability
Nothing in these terms excludes or limits our liability where it cannot be excluded or limited by law. Please always check the ingredient and allergen information on the packaging before consuming our products.
9. Applicable law
These terms are governed by Portuguese law. Any disputes will be submitted to the courts of Portugal, without prejudice to your rights as a consumer under mandatory local law.